Kapoor & Kapoor - About Us

Kapoor & Kapoor is one of the most innovative hotel, restaurant and private club consulting firms in the US. With a pioneering approach, our experts help your hospitality organization to create sustainable business plans through innovative training and development. Our fifteen years of experience in a wide range of areas allow us to facilitate your organization with strategic planning, operational analyses, marketing solutions, and mentoring for strategic growth.

Under the pioneering leadership of Tarun Kapoor, who has a respected track record within the hospitality industry, and Kamal Kapoor, who has more than 30 years experience in international banking and hotel investment, Kapoor & Kapoor is in the business of helping people and organizations within the hospitality industry maximize success.
Mission.
Kapoor & Kapoor’s mission is to provide highly pragmatic,Mission real-world consultation with facilitated implementation and guaranteed results for the hospitality industry. We are in the business of helping people maximize their success and profitability. We strive to help you achieve your goals by adhering to strict professional standards, and are so confident of our products that we guarantee your satisfaction. We are bound by the same commitment to hospitality as our clients.   [Top]
Why Choose Kapoor & Kapoor?
  • Kapoor & Kapoor offers over 15 years of cutting-edge consulting expertise and experience within the Hospitality Industry (Hotel, Restaurant, and Country & Golf Club) with access to educational resources and key decision makers.
  • Kapoor & Kapoor is ranked in the top 15 hotel consulting firms by Hotel & Motel Management in 2006.
  • Kapoor & Kapoor understands the hospitality business because we are owners as well as operators.
  • Kapoor & Kapoor is well connected within the Lodging Industry - franchisors, franchisees and industry associations (AH&LA, AAHOA, CH&LA) - and actively involved on industry boards and committees.
  • Kapoor &Kapoor offers practical, real-world strategies for multi-unit hotel/restaurant/club owners and operators in the areas of strategic growth, business plan development, operational analysis, and market planning.
  • Why Choose Kapoor & Kapoor?
  • Kapoor & Kapoor owns and operates multiple hotels with core expertise in brand standards from limited to full-service to luxury segment.
  • Kapoor & Kapoor are sought after industry speakers and educators, who have made numerous keynote and general session presentations in three continents.
  • Kapoor & Kapoor is one of the leading consulting firms in the Private Club Industry, and one the nation’s leading experts on Collaborative Governance (shared management of not for profit organizations between volunteer boards and committees and paid management).
  • Kapoor & Kapoor is a pioneer in strategic planning and was awarded the Strategic Planning firm of the year as recognized by Board Room magazine in 2002 and 2003. 
  • Kapoor & Kapoor is one of the leading providers of training, education and professional development services for the hospitality industry, with an extensive portfolio of expert speakers, authors and articles.
  • Kapoor & Kapoor delivers expertise in all facets of hospitality including operations, customer service, leadership and education.
  • Kapoor & Kapoor drives brand recognition by providing high value for clients, transforming the way client organizations think and creating new business models.
  • Kapoor & Kapoor helps you achieve your goals by adhering to strict professional standards, and guarantees your satisfaction.   [Top]
Kapoor & Kapoor fits your needs
  • Kapoor & Kapoor offers affordable, fast growth solutions to small and mid-sized hotels and restaurant companies who do not have the organizational back bone and core expertise that large chains do.
  • Kapoor & Kapoor consults for multi-unit/multi-city operators, independent, and franchise operators.
  • Kapoor & Kapoor works with private clubs (Golf, City, Country, Yacht, and Racquet clubs) and Associations that are typically member owned and managed by a collaboration of volunteer board/committee members and paid management staff.
  • fits your needs
  • Kapoor & Kapoor offers expertise to both big and small companies looking to penetrate the hospitality industry, such as:
    • Knowledge of the dynamics of the hotel/restaurant/club industry
    • A plan to market their product and service to the industry
    • Access to key players and decision makers in the industry
  • Kapoor & Kapoor helps Online Hotel & Restaurant companies with:
    • Creating their own management company
    • Developing a Strategic (Business) Plan
    • Creating Business Strategy
    • New Project Consultation Feasibility & Development
    • Operational Audits
    • Market Position
    • Training & Development
    • Guest Surveys
    • Associate Surveys
  • Kapoor & Kapoor helps Online Private Clubs and Associations with:
    • Developing a Strategic Plan
    • Membership/Associate Surveys
    • Board Retreats
    • Board Orientation
    • Operational Audits
    • Training & Development
    • Transitioning from Developer Owned to Member Owned Clubs  [Top]
What Clients Say

“The successful entrepreneurs at K & K showed us the way to developing and mapping out our hospitality business, with strategic methodology, performance-based management solutions and integrated operations structures that propelled our business from a successful family business to a major player in hotel franchising.”
Ohm Patel, President Alliance Hospitality Inc.

“Many thanks for really helping stretch our thinking on the …….. proposition.”
Mark Tinsey, Proctor & Gamble

"I have heard nothing but compliments about your presentation/leadership on Saturday. The Board got a great deal from it and is charged up to have a really good year."
George Smith, President, Bel-Air Bay Club

“Your participation was invaluable to our human resource initiative. Thank you.”
Nick Galanos, Executive Vice President, TGIFridays

"The Board was extremely pleased with both the survey report and the entire process used by your firm."
Buzz Radoff, CCM, General Manager, the Lakes Country Club

“We appreciate what you have done for Frontier. I am now daily looking at the numbers and NOI. Our GM’s also understand the power of numbers more.”
Pete Patel, Vice President & Owner, Frontier Hotel Management Group

“I want to personally thank you for your assistance, cooperation and commitment to making our Management Development Conference a great success with our licensees.”
Chris Longstreet, Director Education and Training, Choice Hotels International

"I would like to thank you for your continued and successful efforts in helping us establish and implement a long range plan....Of greater value, I believe, has been your continued availability and willingness to intervene, when requested, to make sure that we "stay the course. The depth of knowledge and your ability to cajole, with gentle humor, has clearly added to your credibility”
Thomas J. Nathan, President, Michigan Shores

“What a terrific presentation! You were truly the big hit of the weekend.”
Markus Kirchmayer, Chair, Assistant Club Managers Conference

“Kapoor & Kapoor are true visionaries of business and hospitality, whose years of hands-on experience and leadership have driven our company to the next level. Their knowledge and guidance has helped us achieve the success and profitability we imagined.”
Panos Haitayan, President, Café Santorini & Rococo

"We want to express our extreme satisfaction with Bob Sexton and the firm of Kapoor & Kapoor. We were extremely satisfied with the process from start to finish. We found the approach to be customized to our needs and responsive to our concerns and comments."
Dale A. Johnson, President, and Linda Caroll, General Manager, White Bear Yacht Club

“On behalf of the Asian American Hotel Owners Association, we appreciate your outstanding contribution to our association.”
Fred Schwartz, President AAHOA

"Your comprehensive approach to the survey process and understanding/prioritization of the results is really where the benefits became more obvious to the Board and Committee.”
Mitchell Laskowitz, CCM, General Manager, Tam-O-Shanter Country Club

Thanks to with Kapoor & Kapoor, Key West Inns has developed an innovative Franchise Service Program with the goal to optimize profitability for each Franchisee”
Neal Jackson, Vice President, Key West Inns and Jackson Hospitality

“You were extremely motivational and informative. And, you told our franchisees things they really needed to hear.”
Debra Pate, Director of Marketing, Guesthouse International

"We cannot thank you enough for providing such a thought provoking and energizing workshop. We hope you are open to a future program. We would look forward to working with you again."
Pamela Hemann, CAE, Executive Vice President, Southern California Society of Association Executives  [Top]
Kapoor & Kapoor Consultants, Inc.
1300 Garfield Ave., San Marino, CA 91108
Tel: 626-458-3200  Fax: 626.458.3210
Email: info@kapoorandkapoor.com