I Want to Win the Ball Game: The Owner/GM as the Hotel’s Chief Culture Office

Positive change will require a radical approach to hospitality management and the functions that support your organizational structure. This webinar will examine what it takes to build and sustain a high-performance culture within your hotel and how to get your staff to “buy in” to the new paradigm of hotel excellence.

I Want to Win the Ball Game: The Owner/GM as the Hotel’s Chief Culture Office