Core Competencies

Discover Our Expertise

Kapoor & Kapoor Hospitality Consultants was created to solve the critical issues facing hotel owners, both large and small. It has quickly evolved to support any fast-growing, entrepreneurial business. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision, optimize performance and maximize productivity.

Family Businesses

Over the years, we have worked with hundreds of family-owned businesses, many of which were multi-generational.  We have learned to bridge the 'gap' generational and cultural. Recognizing the characteristics unique to family-owned businesses we have formulated unique solutions to provide role clarity, effective communications, structured planning (business and estate) each articulating the differences between family and business.  We partner with leading estate planners to protect our clients.

Fast-Growing Entrepreneurial Businesses

Every successful entrepreneur eventually reaches a point where they need strategy, structure, and process.  Kapoor and Kapoor has worked with numerous entrepreneurs in multiple industries, from hotels, restaurants, medical practices, and trucking companies, to name a few.

Not-for-Profit Organizations

Having worked with professional associations, not-for-profit agencies, and religious organizations, Kapoor and Kapoor have coined the term "collaborative governance" and helped organizations that are lead by a combination of volunteers and paid professionals.

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Our Approach

Customized Assessment

When engaging new clients, we perform a comprehensive assessment that typically includes a financial review, a structure review, and an analysis of existing processes.  Customer and associate feedback are key components of our assessment.

Strategy

Every business needs a vision.  Every vision needs a strategy.  Tarun Kapoor is a world-renowned leader in strategic planning.  Starting with creating a vision, we help organizations select their optimum strategy, whether moving up from a portfolio of economy hotels to luxury properties or fast growing businesses in diverse industries.

Structure

In today's competitive marketplace, a lean-mean structure is critical to ensure leadership makes the best decision, at the right time. The need to stay relevant and competitive in this fast-paced environment dictates using smart tools and leveraging best practices.  Whether the business is a fast-growing, multi-unit, multi-branded hotel ownership company or a multi-industry family business, Kapoor and Kapoor has mastered the time-in-memorial question: What comes first, the chicken or the egg?

Process Transformation

 Today's customer not only wants to be in-control, but wants to participate in the process.  This demands transparent, easy to use systems and processes.  In keeping with our philosophy of a lean-mean structure and effectively managing labor costs, we employ state-of-the-art tools and seamless processes to optimize  business results.

 

KAPOOR & KAPOOR HOSPITALITY CONSULTANTS

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Phone: +1-626-458-3200

Fax: +1-626-458-3210

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